Refund & Reshipment Policy
At buyivermectin12.com, your satisfaction is our top priority. We stand by every order and are committed to resolving any shipping or delivery issues promptly and fairly.
Lost or Undelivered Orders
If your order does not arrive within the expected timeframe, we will gladly refund or reship your package — provided we are notified within 8 weeks from the shipping date.
Unfortunately, requests received after eight weeks from dispatch cannot be considered for a refund or replacement.
Before requesting a reshipment, please ensure:
- At least 7 days have passed beyond the standard delivery period.
- The shipping address provided at the time of purchase was accurate and complete.
If an incorrect address was provided, we cannot be held responsible for the lost package.
In such cases:
- You may need to place a new order at the correct address.
- If the original package is returned to us, we will contact you to arrange a refund.
(Please note: refunds in such cases may take additional time as return shipping is unpaid.)
Damaged or Missing Packages
We offer a 100% satisfaction guarantee on all purchases.
If your order arrives damaged or you do not receive your package, we will:
- Resend your order free of charge, or
- Issue a full refund, depending on your preference.
Processing Time
To ensure smooth handling of your request, please allow up to 30 business days from your shipping date before contacting us regarding a lost or delayed package.
If you haven’t received your order or any notification of cancellation or return after that period, please reach out to us through our Refund Request section or via email.
All support requests are reviewed and resolved promptly and professionally by our team.
Contact Us
If you have any questions or concerns about your order, please don’t hesitate to contact our support team:
📧 support@buyivermectin12.com
At buyivermectin12.com, we’re committed to ensuring every customer is fully satisfied with their shopping experience.